Elevation 138 Salon and Spa

I was referred to Freida when I had to find a new stylist unexpectedly. Freida is friendly and professional, but I was unimpressed by the haircut and color/highlights I received. The highlights I received were OK, but I've had better. I also have a small amount of grey (mostly at one temple) and told her it would be great if she could cover up a lot of it, which she did not do. It would have only taken her an extra minute to do this... I mentioned to her at least 3 times before she cut my hair that I did not want to lose my longer pieces in the front. Well, I found those pieces in my lap with her first few cuts. I'm looking at about 8 months now to grow them back. She rushed through my shampoo and conditioning. My hair felt dry and brittle afterwards, where I'm used to my hair feeling amazing for weeks after I get it colored. She told me she would call me the following week to see if I had anything I wanted fixed or tweaked, but I never heard from her. I suspect that the majority of the problems were the salon might have booked her too busy, but that doesn't excuse the lack of following up with me nor the generally poor quality. I feel if you put me in your chair and I'm expected to pay full prices, I deserve quality results. I found the pricing quite expensive for such a rushed and unsatisfying experience.