U-Haul Moving & Storage of Lilburn

Never going to come back!!! Using Uhaul a lot, first time was at this location. Usually i taking 5 min to get auto transport and be on road. Did reservation online and express check in also to get it faster but it took me almost 40 min before i left. It was morning and I only one customer. Lady (Michelle Allen) was rude, unfriendly, unprofessional and made everything complicated. She ask me to leave papers for check out in drop box, because she dont want to check in morning if it outside or no (its up of hill) and if not then she going to charge me again. I left papers in box at night, but in morning she charge me second time!!! I called her she said im bisy call you back and hang up on me. 5 hours later I called again she said that going to refund it to me. how stupid is it, got lucky that i checked my account balance and saw that i was charge second time!