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Email
BBB Rating
A+
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Payment method
visa, discover, mastercard, all major credit cards, paypal, amex
Languages
Arabic, English, Spanish
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Reviews

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carol

07/24/2016

Provided by DexKnows
Overall
BUYER BEWARE!

BUYER BEWARE! Down town auto parts is NOT an honorable merchant and they do not know that an 6 cylinder a/c pump will not work on an 8 cylinder car. They sold me 2 bad air conditioning parts. A condenser that had a hole in it and a compressor that was for a different model car. I had notified them on the 13th day about the deficiencies via phone because I was in Florida visiting my son in the military. (Parts for his car) but they would not honor their own return policy because I could not get the parts back to their office on the 14th day. What a way to treat a Navy sailor who makes little pay! Pick another salvage yard who knows what parts go to your car and sells parts that are not damaged.

TR
Truth R.

11/22/2015

Overall

This place is a horrible. TERRIBLE customer service.



I called and confirmed that they had a Black Dodge RT in stock. I need some interior parts for my truck.



I get there and they couldn't find the truck. Started calling other places for parts I needed.



This place is very disorganized. Parts all over the place.

Details

Phone: (973) 755-2711

Address: 38 Stockton St, Newark, NJ 07105

Website: http://www.dtnjautoparts.com

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