More Info
- General Info
- We offer a wide variety of services and employ highly trained and qualified technicians. No matter what plumbing issues may arise, our technicians can handle it all! 24/7 Emergency Service available for your convenience. As a family owned company, we are personally invested in solving your plumbing issues. We pride ourselves on providing the best customer service possible.
- BBB Rating
- Services/Products
- Bath & Kitchen Remodeling, Unclogging & Cleaning, Commercial Sewers & Drains, Water Heater Repair, Repiping, Burst Pipe Repair, Plumbing Installation, Fixture Replacement, Video Inspections, Sewer Repair & Replacement, 24 Hour Plumber, Water Main Repair, Water Lines, Drain Cleaning, Sewer Cleanout Installation, Drain Maintenance & Repair, Construction, Emergency Cleanup, Drain Trap Treatment, Septic Pumping, Electric Snake Service, Plumbing Contractors Commercial, Sewer Lines, Rooter Service, Pipe Repair, Shower Repair, Emergency Plumber, Electronic Line Locating, Grease Trap Treatment, Leak Repair, Industrial Plumbing Contractors, Tankless Water Heaters, Toilets, Garbage Disposals, Sewer Lines & Sewer Systems.
- Payment method
- cash, check, amex, discover, master card, visa
- Location
- Gateway Business Ctr
- Other Link
- Categories
- Other Information
Services: Bath & Kitchen Remodeling, Unclogging & Cleaning, Commercial Sewers & Drains, Water Heater Repair, Repiping, Burst Pipe Repair, Plumbing Installation, Fixture Replacement, Video Inspections, Sewer Repair & Replacement, 24 Hour Plumber, Water Main Repair, Water Lines, Drain Cleaning, Sewer Cleanout Installation, Drain Maintenance & Repair, Construction, Emergency Cleanup, Drain Trap Treatment, Septic Pumping, Electric Snake Service, Plumbing Contractors Commercial, Sewer Lines, Rooter Service, Pipe Repair, Shower Repair, Emergency Plumber, Electronic Line Locating, Grease Trap Treatment, Leak Repair, Industrial Plumbing Contractors
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Reviews
12/30/2017
Do not use this company they do not guarantee their work. I had them come out and diagnose my continuous hot water heater as they are a factory approved repair contractor. The plumber was here for 30 minutes and told me I needed a new heat exchange kit and and fan kit assemble. I gave my credit card to office staff to order parts that day. No quote was provided to me but I needed it fixed ASAP. I was told parts took two days to be delivered however my system was not repaired for over a week. The plumber installed factor replacement parts in two hours, checked the system for 5 minutes and left. I then received an invoice via email for $898.43 and it was paid immediately. $495.00 of the charges were labor really 2.5 hours on a diagnosis and repair. This is my vacation home and had not been used until I returned three weeks later and system does not work. My wife called Jacks to have it repaired and she was told We Do Not Guarantee our work... and we are out of luck. This is unethical and the poorest customer service I have ever encountered. I have a copy of the invoice that guarantees labor performed for 30 days. Jacks wants $120.00 service call to come back out and diagnosis a problem that they should have fixed the first time. Look at some of the reviews it appears to be business as usual for this company.
Details
Phone: (805) 925-0199
Address: 2011 N Preiskr Ln, Santa Maria, CA 93454
Website: https://www.jacksplumbing.net
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