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        General Info
        Incorporated in 1985, Broadbase, doing business as Jiffy Lube, offers automotive repair and maintenance services through a network of more than 2,200 service centers in North America. Its centers provide services for domestic, imported, specialty, luxury, diesel and sport utility vehicles. The company s centers offer oil change, tire rotation, transmission, and air filter, battery, fuel system and radiator inspection services. Broadbase s service centers also repair and install windshields and wipers. It additionally recycles used motor oil and transmission and coolant fluids, filters and car batteries. The company provides products from the Delo, Pennzoil, AMSOIL and ROTELLA brands. Broadbase offers gift cards and coupons for customers. Its clients include Wheels, Wright Express, Donlen Corporation and Emkay. With a work force of over 400 employees, the company has offered services for nearly 5 million vehicles. Broadbase provides community support programs for local charities and nonprofit organizations.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (916) 375-1155

        TollFree: (866) 465-4339

        Brands
        pennzoil
        Neighborhood
        West Sacramento
        AKA

        Broadbase Inc.

        Other Links

        https://www.jiffylube.com/franchise/broadbase/oil-change-coupons

        http://jiffylubeca.com

        Categories
        Auto Repair & Service, Auto Oil & Lube

        Reviews

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        PS
        Patrick S.

        06/05/2016

        Overall
        Expertise
        Professionalism
        Promptness

        I've been a customer for 4 yrs. I've repeatedly informed JL my aftermarket performance ball joints have grease zerts and require lube. I went for an oil change today, I verified they know about the zerts. At post inspection, they showed me my coolant was a quart low...? I checked under the vehicle and showed them that the zerts had not been touched. They pulled the vehicle back in, and I asked to speak with the mgr Nikolay. I negotiated for them to top the coolant. The tech said my ball joints were torn. I stated they shouldn't be, unless they are not competent to do that service. When I got home, I crawled under the vehicle, to check that the oil filter had been changed, and to inspect the ball joints. I opened the hood to verify that the coolant had been topped off. What I found...? That the tech disconnected a vacuum line from my air filter to the engine, when he was topping off the coolant. No longer a customer. Filing a report with Bureau of Automotive Repair.

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        Details

        Phone: (916) 375-1569

        Address: 1471 Shore St, West Sacramento, CA 95691

        Website: https://www.jiffylube.com/franchise/broadbase/oil-change-coupons

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