SVS Vision

Got new insurance & had to find a new optician. This place is new, and convenient. And I won't be back here when I need glasses next time.



I wear glasses for distance only; I take them off for reading & computer work. The optician decided that I needed bifocals--at 37 years old. So we order them up, and the focal points are incorrectly measured. Glasses arrive two weeks later, and everything is blurry. Measurements changed, back they go, new glasses arrive two weeks later, everything is STILL blurry. I'm becoming convinced that I DON'T actually need bifocals, as everything is BETTER when I take them off. Counter assistant insists I take them with me, to "try and get used to them." I wear them a day because it's impossible to read anything with them.



I come back a week later to see the optician, he grudgingly removes the bifocal prescription. Two weeks later, new single-focus glasses arrive, and they finally work perfectly. And then the place refuses to refund the difference between single-focus lenses I ended up with and the bifocals I paid for, because "they had to remake them twice," and it's my fault for "not being able to get used to them." Nevermind the fact that I never actually NEEDED the bifocals to begin with.



Will NOT be back to this place.