Porter Dental

scheduling appointments with Kool Smiles is fast and easy also they are great with kids. I do plan to keep taking my girls to Kool Smiles.

My experiance at kool smiles was awesome. I plan on coming back! The staff is amazing

My service at Kool Smiles is always a great experience! My Dental Assistant Latrice is always pleasant and helpful . They are kind and respectful .

I always appreciate the professional services received by the staff. I would refer anyone that I know to Kool Smiles.

My experience was a good one at Kool Smiles. My daughter was nervous and shy as she put it and both the dental hygienist and the actual dentist were very patient with her through the process. It was my son's first checkup and they were wonderful and patient with him as well. I've been taking my daughter there for a few years now and it has always been a pleasure.

my experience witrh kool smiles was pleasing this visit

I truly enjoyed our experience today. My child came in for his 6 month check up. The hygenist was very thorough and educational. She was patient and the doctor was nice too. No cavities!

The service here is always excellent

I love it! Great service and atmosphere. Facilities clean and bright! My only not so pleasant experience was that my husband was ignored and dismissed by the receptionist when he was asking if he could bring my purse to the back. Thankfully a dental technician interjected and brought my husband back to where I was!

I was really pleased with my service today from the time I walked into the door. The receptionist pleasant, and helpful. Bell dental assistant was very helpful, and professional. Breon, my dental clinician did an awesome job cleaning my teeth. She was quite thorough, and I was pleased with the results. Brian was helpful, and knowledgeable where it was necessary.

I love bring my children to Kool Smiles. I have a two yrs old and a eleven yrs old and they are great with both of them. The staff are very friendly from the front to the back. I also come here for my dental needs and they provide me with the best service. I have been coming here for five years and will come back for many more.......

kools smiles is great place for kids and adults. i have come here several times and they are very professional, patient caring, and very friendly.

I came in to Kool Smiles in 12/19/2014 and I think they did an awesome job. I will deff. Come back.

excellent service, friendly environment, short wait time, and great doctors.

Very friendly, courteous staff and most of all they make you feel like family . Great job helping the ones ineed.

i love kool smile. they are super friendly and caring with all thier patients. i really had a very great experience when i came in for my appt.

I came across Kool Smiles, by an unwanted chance. My tooth had a hole in it and had been giving me trouble for about two weeks. I was able to walk into Kool Smiles and be seen by a Doctor without any problems. I was able to get the proper treatment quickly and even got the Doctors notes as to what I should get done They even accepted my jobs new insurance. I was very pleased by the quick service and all the friendly dental assistants. I will definately tell my family to be sure to use Kool Smiles. All around, the best experience ever.

The place is kid friendly has games and toys for kids to play with while they wait, plus the staff is very friendly . I would definitely come back again

Very friendly, courteous staff. However, I wasn't pleased with the way they operate. I called to make an appointment for 1/16/15, fell on ice, chipped front tooth. Was told that they had an orthodontist on site. I was evaluated by a dentist, and I was told I would need a root canal before the bonding, I also needed an Orthodontist evaluation. The orthodontist was not there until the next day, Friday, Do you think they could have scheduled my appointment for Friday instead, so that I could see both the same day? Of course they could have, but did not. I scheduled an appointment for 2pm, the following day to see the orthodontist. I was evaluated by the orthodontist. I was under the impression that the orthodontist would at least move the tooth, just for relief, and to enable me to eat until I could see the the Endodontic doctor who would perform the root canal that I needed before the bonding and bridge work. The orthodontist informed me that another orthodontist would be taking over for her and I needed to make an appointment to see this new person who would take over my care. Do you think someone called me between 9-1:30 to tell me that I should re-schedule or give me the option, since this orthodontist wouldn't be following up throughout the duration? Of course not. Once informed that nothing could be done due to the sensitivity of my teeth, and my need for the root canal prior to anything else, I refused to make the appointment. I informed them that there was no need to follow up with the new orthodontist until I had the root canal. You want the fee of 3 office visits and no work? The new orthodontist would have repeated the same, citing the need to have the root canal first, so what was the need presently? None. No one was going to do anything before the root canal, so maybe they felt I needed to hear that three times? Ridiculous. I will return after the root canal, but before the cap is placed before the new orthodontist consult. Also, they require too much paperwork. I was handed another form at the follow up visit, asking for information that they already had the day before, what changed in 24 hours? Patterson Ave office, Baltimore, MD.

When I took my son for a walk in the customer service was very pleasant and professional. Although walk ins are for emergencies they still were able to squeeze us in for a routine cleaning. The assistant and dentist were very nice the staff seemed to get along with one another. The energy was cool.