More Info
- General Info
- Visit your local Pep Boys Auto Service & Tire Center on 9704 Airline Hwy. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
- Email Business
- Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- master card, visa, amex, cash, check, diners club, discover
- Neighborhoods
- Mid City South, Broadmoor-Sherwood
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Links
- Categories
GalleryView all (22)
Reviews
07/11/2015
Very poor service. Took my car here for a/c work they quoted a price over $2000.00 I had them replace what seemed to be the most critical part for $280.00 six hours later after poor very poor service a/c working worse than before. Took the car straight to another shop $32.00 Pepboys had overcharged my a/c system and I didn't need the parts they qouted me for over $2000.00. I'm only giving one star cause I can't give negative stars. .
10/17/2014
I took my truck to have step bars installed which I purchased there. They could not install it that day which was a Friday, I was told to come back the following Monday @ 9am. Monday I told the clerk I was there to have the bars installed & I had a 9am appt. He told me there was no way he could do that, did not have enough people. I told him that was not my problem. At that time I saw the cart with my bar box near by & I gave him the piece of paper the manager had filled out stating my 9am appt. He talked to the manager & the manager said he would installed them. He did that & I left. When I arrived home, I noticed the center piece was not correct & I returned to the store & showed him & he said he would correct it. He did but I could tell he was not happy with me. I left the store at that point. I had been there for a total of 3&1/2 hrs. And the worst part is they are not installed as they should be. This store is a case of utter chaos, I will go back to the store & show the faults. I could do it myself , but if something breaks , they will me I should have taken it back to them. I hate to go back , but I have no alternative. BJ
08/05/2014
We took our car here twice. The first time they told us the "mechanic was out". Tried again. Mechanic out. Why are you open if your mechanic is out?? The "second time" was after we sat there for an hour just to check our vehicle in. They would call every other day to tell us the vehicle is ready. By the time we arrived, however, they would say the car was nowhere near finished and said we were mistaken.
Took a week and the car still wasn't finished--they decided oops they couldn't do the electrical board (should have told us that to begin with, jerks).
01/06/2014
Gary at the service desk went above and beyond to help me with my car. Went in for oil change, but I asked Gary if he could look at my wiper spraier and see if they could fix it. They normally don't but did what they could. We found out it was an easy fix. A cap was missing.
Saved me a trip to a dealer and money!
Details
Phone: (225) 927-6233
Address: 9704 Airline Hwy, Baton Rouge, LA 70816
Website: http://PepBoys.com
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