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Western Connecticut Orthopedic Surgical Center LLC
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Reviews
Unfortunately I've had two surgerys at this facility and it disappoints me as to how the staff treats its patients. The first time there was a product representative in the operating room without my knowledge, which didn't settle well with me. I thought I had my bases covered by the second surgery by putting in writing that I didn't want any other staff in the operating room other than the mandatory staff... and this facility still thought it was ok to have a student anesthesiologist in on my case.( I wouldn't have known any of this if I didn't read my surgical report.) Right after surgery, the post operative nurse then told me I had to get out of bed now, as they needed the bed for another patient. They were extremely rough in dressing me, and I left the surgical center so upset. A few days after surgery, I called to speak to Diane, the administrator to voice my concerns, and I got such a defensive attitude it was so off-putting. This facility is nothing more than a surgical factory with no compassion or care. I deeply regret giving this place a first and second chance.
I don't normally post reviews, but nobody deserves to be treated in such a way; it's just not acceptable by many variables.
01/21/2016
Extremely happy with my Rotator Cuff surgery by Dr. Ross Henshaw. Very please with the surgical center and staff. Would go there again without hesitation.
Details
Phone: (203) 791-9557
Address: 226 White St, Danbury, CT 06810
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