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(414) 425-4499CallVisit WebsiteVisit WebsiteMap & DirectionsDirections6514 S Lovers Lane RdFranklin, WI 53132Write a ReviewWrite Review

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elcucui
Edited: 12/15/2016
Overall
BAD ,BAD, REALLY BAD

THIS APPLIES TO THE FRANKLIN SITE .....I cannot believe this place received any good press. It is the absolute worst food I have ever had. Ordered the steak fajitas. At $27.95 , they were certainly the most expensive I have ever ordered (ANYWHERE) The steak was sparse, was of poor quality with soggy peppers, onions and tomatoes, and get this, had cheese on it! NEWS FLASH ....eh, "Senor" Gus?, fajitas do not have cheese "sauce" (Velveeta?") on them! Another guest of mine ordered the steak torta (a Mexican sandwich) as you can surpimise from above, disappointing is putting it mildly. The guacamole ordered as an appetizer was tastless because the avocado was not ripe. In all, this is an insult to really good Mexican Food in the area. DO NOT waste your hard earned money or time on this place. Oh and did I mention,? We were also OVERCHARGED. When I brought it up to the waiter, he got the old "deer in the headlights look" and sent me to the owner, (GUS?) who could not be found. I waited and waited and waited..... then left. While driving away, It dawned upon me......perhaps GUS was out getting more Veveeta cheese sauce to drench his culinary creations with?........What a FRAUD!!!

I should have left when I asked for their hottest fresh salsa and was offered a bottle of TABASCO sauce......REALLY!!

Get your act together GUS!!

claimed iconBusiness Response01/22/2011

We are very sorry to hear that your experience here did not meet up to your expectations. We have recently revamped our menu and the steak fajitas was among the first to be addressed. We have double checked with our cooks to ensure they are making it properly and ave also addressed the prices. Come give us a try again- you'll be pleasantly surprised!

This listing has been claimed by a business representative.
Overall
I've been to Gus's about a han...

I've been to Gus's about a hand full of times I will continue to rank it one of the best restaurants in the area. Gus the owner if one of the nicest people I have ever met. He is very friendly and helpful and he is all about customer service. I sat at the bar area and received drinks and appetizers extremely quickly. The amounts of food you receive is incredible. I had a meal for 3x when I received my Enchilada's and again Gus was so kind to make sure everything was perfect. I have worked in customer service for over 10 years and I can see a good business pretty clear. I would highly recommend trying out Gus's and meeting him yourself.

randyn23

12/07/2011

Overall
I used to go to Gus' when he w...

I used to go to Gus' when he was located downtown but then found that he wasn't there anymore. :( Its been years since I've had his chips and salsa and shredded beef enchilada plate. It wasn't until recently that I heard he was in Franklin. (Saw him on "Outrageous Foods") I live in Shorewood and made my way over to Gus' immediately! I, unlike you crazies writing ill informed reviews below, love his food. Its not like that bland "MEXICANT" food and margaritas on the the south side. Gus' margaritas have way more kick! Enchilada Plate the same as I remembered: DELICIOUS! His gravy is like no other. Oh and the rice! To die for. Seriously! I even took a side of rice, Chicken Quesadillas, salsa and chips home for the wife. She missed it too! Anywho, the new place is huge! Real clean too. And yes, finally some easy parking. I had great service. Food was quick and I couldn't be happier. More affordable then I remember. Gus, I'm glad you're still cooking it up! I'll be back with the wife real soon to hit up that Happy Hour!

robert

08/11/2009

Overall
Not Bad, But Not Good Either

Salsa and chips are good. Everything else is average at best. The service was good but the prices are high. The quality of the food and the price they charge are not equal. I probably won't be returning and I live just blocks away.

claimed iconBusiness Response01/22/2011

Thank you for taking the time to shoot us a review! Glad to hear you enjoyed our salsa and chips- they are one of my favorite things here. Since you have given this review, we have lowered the prices on several items on the menu- I invite you back, Robert, to give us another shot!

This listing has been claimed by a business representative.
srharl1

07/20/2009

Overall
Dont listen to the first two r...

Dont listen to the first two reviews, those are people who wanted to get stuff for free or they are hard to please. This place is very clean and the food is very good. Not over priced either, lunch specials are under $8. Free chips and salsa. Food arrives at your table hot and plenty to eat. I love this place

amyoshea111

02/16/2009

Overall
Total Crap!

If your looking to be cheated on your bill, yelled at by the owner, kicked out of building for merely questioning the bill, then Gus's Mexican Cantina is the place for you! After being overcharged and simply inquiring about the cost, Gus proceeded to mock me, laugh at me and walk away. When I asked for my money back, he did more of the same THROWING my money back at me demanding that I leave. Are you for real!! I cannot believe an owner of a business would treat a first time customer that way when they were clearly in the wrong for overcharging me! Please do not go to this place if you are weak of heart, they not only treat their customers like crap, but after reading several reviews all over the internet they treat their employees like crap too, shame on you Gus!

Details

Phone: (414) 425-4499

Address: 6514 S Lovers Lane Rd, Franklin, WI 53132

Website: http://www.gus-mexicancantina.com

More Info

General Info
Great local Mexican family restaurant!
Email
Payment method
visa, master card, amex, discover, diners club, all major credit cards, carte blanche, company card, jcb
Price Range
$
Location
In the strip mall across from Menards
Categories
Other Information

Cuisines: Family Style, Mexican, Latin American

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