Master Watch Repair

My experience with Lenny and his wife at Master Watch Repair has been totally different than Mr. Chim. They have been servicing my collection of premium watches since I moved to Phoenix six years ago and I have been delighted with Lenny’s knowledge, patience, promptness, and quality work. He is a dying breed of small business owners in this world of big box stores and I hope Master Watch Repair will be around for years to come.

Paid this guy to put a face on my Rolex. Kept trying to hard sell me this $700 'overhaul' ...saying my watch was not timing right. Even though it had just been serviced a week before, and was perfect. I told him no thanks. He mentioned how important it was several more times over the course of a couple days of interacting. I said 'no thanks' again and again. I get my watch back from the new dial being put on, and later that day it started stopping. Even though was fully wound. I sent the watch back to where I bought it to have it properly adjusted. Said the hands were not put back correctly and causing it to seem like it doesn't work...coincidence, or? I DO NOT recommend either way!