American Concrete Foundation & Walls

Poor customer service. Spoke to 2 different personnel Eric and Bobby. Eric said he would have estimate completed with in 2 days. I called to follow up and no response. A few days later I received a call from Bobby saying that he would provide an estimate by Sunday. Explained what I needed for bid and to complete a site visit as I wanted to ensure accuracy versus just sending photos. The following Tuesday I called to follow up and it still had not been completed and he stated he didnt want to go look at the driveway and provide an estimate as it may not be worth his time. Guess he didn't realize that I am a General contractor for the entire state of AL, GA, TN, NC and SC and source local vendors to provide specialty services such as concrete work to service the 100+ properties I renovate in each state per month. As a contractor myself I would never approach a potential customer in the manner he did with me. Especially as I can provide a long term flow of work opportunities. ...