Clothes Mentor

Basically, The only way you will get them to buy from you is if your clothes are brand-new. I have been in there four times now with high-end brand name clothing and accessories in almost mint-condition and they have turned me down. The ladies there are nice but the guy that works there is kind of a douche. They are extremely picky and their prices are high. When they do finally sell to you they give you next to nothing then turn around and hike their prices up. You may as well go to your local name brand outlet and buy what you want there. some of the stuff that they sell there is a knock off and they tell you that it is authentic. I am never going to this place again.

BUYER BEWARE.

My wife has always been a huge fan of Clothes Mentor, but a recent purchase has turn us off permanently. A few months my wife saw a post on the Clothes Mentor Tiffany Springs Facebook page. The post was for 2 pairs of Christian Louboutin shoes, a black pair and leopard. She immediately called and had the black ones held. Upon arriving at the store she looked over the shoes and asked if they were real or knock offs. She was informed that they were authentic Christian Louboutins and that the seller had to provide proof of authenticity for Clothes Mentor to buy them. They informed my wife that they DO NOT sell knock offs or fakes. My wife bought them on the spot. Fast forward 2 months and she decides that she wants a different style, so we placed them on eBay to sell them and our post was rejected saying they were fake. We called eBay assuring them that these shoes were the real deal, but they wouldn't budge. Frustrated we decided to investigate further and took them by Neiman Marcus on a recent trip to St Louis and they confirmed the shoes were fakes. We are now left with a pair of junk shoes. Had we known that they were fake that would have been one thing, but being portrayed as real and finding out they are junk is disheartening. I understand that we are talking about a store that sells used apparel, but buying a high end shoe and being sold a fake is wrong, no matter the price or situation.

I visited for the first time August 2014. The store was clean, organized and well-lit. The staff was incredibly helpful, pleasant and informative. They had an impressive selection of designer jeans and brands I regularly shop for. They had a large amount of clothing from Chico's which I personally do not prefer. They also had handbags and shoes in a variety of colors and styles. The prices are a bit high compared to other resale shops, but the location and experience were much better.