Jake Co Painting, LLC

07/28/2017

4.5
Quality: 4.5
Customer Service: 3.5
Value for Money: 4.5
Review by Nicholas M. in Lenexa, KS
Project: Paint or Stain Exterior Surfaces
Comments: gt Jose to do the work very good worker and painter
Your Comments:
Thank you! Nick.. We appreciate your business. My crews will always be Courteous, Professional and Excellent workers for our clients!

06/19/2017

5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Kevin W. in Kansas City, MO
Project: Paint or Stain Exterior Surfaces
Comments:
Your Comments:
Kevin We are so please that you were 100% satisfied with our work.. We thank you for the 5 Star Rating and Review!

04/29/2017

5.0
Quality: 5.0
Customer Service: 4.5
Value for Money: 5.0
Review by a Homeowner in Overland Park, KS
Project: Paint or Stain Exterior Surfaces
Comments:
Your Comments:
Thank you! We enjoy working with you! Glad you like the colors too!

08/17/2015

5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by David S. in Kansas City, MO
Project: Paint or Stain Exterior Surfaces
Comments: Did a great job and did it in 2 1/2 days. I would recommend them!

Summary, long review below. I had to escalate my project to HomeAdvisor so that the owner would finally call me back. Caulking falling off my house after 8 weeks. Project still incomplete 16 weeks later!!! Absolutely this contractor is one to avoid! The owner is a nice guy, but you CANNOT take him at his word. Once final payment was made I could not get a hold of him anymore. Yes I do have a contract with him for a 1 year warranty. Do not make the same mistake I did. Hire a true professional. His crew is a quick blow over type job at best. Good if you want to sell you house. I am an engineer by trade and have seen a lot of bad contractors...

Complete Review:
Mike is a great salesman. He picked the colors for our house and did a great job, love the colors he chose. Very easy to work with in the beginning. Hired the end of June 2015. Project still is not complete and it is the end of October 2015. Yes 16 weeks or 4 months later

Unfortunately that ended right after final payment.
His crew was messy but okay at best. I am just glad I was there to check over their work every evening. They didn't caulk or scrape anything, They had simply painted over it. I discussed this with Mike and he made them redo that work, however their rework was average at best. There is spider webs, and leaves in my paint, misses spots, very very poor caulking, over spray and just very unprofessional work. But they color scheme he chose is great!

His crew wanted to be done in 1 day, which isn't possible on my 2 story house. It ended up taking 4 days, but they didn't show up to work until about 12:00 PM and worked until 7 or 8PM.

Mike had to come back to my house 6 times to do touch ups and rework. They missed several spots all over the house. Missed several spots caulking. They also used interior paint on the outside of my front door. In touching up they got paint all over my weatherstripping. Mike promised he would replace that but never did. All of this extra time coming back and fixing all of the mistakes has taken an additional 8 weeks.

Since this I have had caulking already shrink back and I have gaps in my house again. I am sure it has something to do with his crew painting the house, then caulking and then painting again all within an hour. I am not sure as I am not a professional painter. I do know that caulking should not be shrinking back in 8 weeks! It is like this all over my house.

I have been trying to contact Mike now for 8 weeks to get him back to fix these issues. Unfortunately that has not happened. I made the final payment to him back in late July based on his word that he would take care of these problems. He has promised me again and again that he would "take care of this for me"

Mike now has put me off for 9 weeks, and has not returned any of my phone calls or texts for about 3 weeks. I called HomeAdvisor 5 days ago and they reached out to him as well with no success. I called HomeAdvisor back today and they escalated my issue to a formal complaint. Within 15 minutes what do you know Mike finally called me back. It had been 3 weeks before that with several voice messages and texts with no response. I left him a text and a voice message right before I called HomeAdvisor as well.

Mike's proposed resolution was to offer me some money back to hire someone else to finish the work. I agree that should be the right thing to do. I am not sure that the price he is offering is even close to enough to finish the work. He has not come by to see what we are working with. I will get some estimates and follow up on this and report back what the final resolution is. I hope I will be able to do that.

I wish I would have looked around more on here. I jumped the gun a bit with him due to a new baby that is now here.