Star Beauty

star beauty is my favorite beauty supply. glad they have all the stuffs I need, I can tell every newest products can be found in this store, they even try make nonexistent deals just for customers. Thanks for being there!

I love Star beauty, they always have great deals with lowest price

Yesterday, I was treated so rude and disrespectful for simply asking a question. This business advertised the following discount (please view the attachments) but refused to honor it when I got to the register. When I asked for an explanation, they refused to explain why I couldn’t receive the discount on my item that clearly fit their sign. They argued that item did not qualify for the discount because it was a half wig. Nowhere on my item did it say it was a half wig (again, please view the attachments). The young lady that assisted me agreed that my item fit but was afraid to disagree with her manager (understandable). At no time was I ever rude to anyone nor was I disrespectful. As a customer, I simply wanted an explanation. I even asked the manager to show me what items did qualify for the discount and he refused. I am a frequent customer there and I spend a lot of money in that store. I could not believe that I was being treated in such a horrible manner. To add insult to injury I had brought a friend in with me that had never been to the store. She too was appalled by the way I was being treated. After expressing how they made me feel as a customer and letting them know I’d review about my experience, I was told that if I didn’t like it, I could leave. And that’s just what I did. This company doesn’t have to worry about me returning to a store that does not know how to treat their consumer respectfully. Save your money and shop somewhere that cares. Lastly, like they have done many others that have tried to write honest reviews about their experiences, they found me on Facebook and blocked me from writing my review which is why I am posting it here. It wouldn't surprise me if they acted in retaliation in some sort of way, seeing that it is very clear that they are very unprofessional at Star Beauty.

Thank you for your time.