House of Roth

I was charged a higher price than what I was originally quoted. I took in four coats for cleaning. Two needed zippers repaired. I was told one price when I picked up the coats the price jumped up almost $30. I was told that was because they didn't figure in the price of the cleanings. WOW at a dry cleaner you didn't figure in cleanings. The owner Dave was not very helpful at all he said all he could was take $10 off. When I made it home my wife wanted to wear her one of her coats only to realize that hadn't been cleaned. So I took I back they said it would be ready the following Tuesday. When we went to pick up the coat Tuesday is wasn't ready. The next day when we picked up the coat the fur around the hood looked like road kill. The leather button loops looked like they had been chewed on. When I spoke to the owner Dave he said there was nothing he could that was normal wear and tear. He gave me a refund of $12 dollars for the cleaning on a coat that they ruined and my wife won't wear any more. I will never go here again.

Called on Saturday morning at 9am to inquire if House of Roth could hem a pair of Scout pants before 12:30. Staff was polite and informed me the regular person was not in but to bring the pants in and they may be able to help me out.
House of Roth completed the work by 11:30am! Seams looked great. Thank you.