Wolf's Cleaners, Inc.

They lost my clothes.

They did not replace my clothes.

They broke communication multiple times.

First, I received the news when the owner/delivery person came to my door to tell me that my order was nowhere to be found. He apologized and said he felt like a F***ing R**ard which was extremely offensive and unprofessional.

After agreeing to credit me for 17 pounds of laundry, they magically found the order in “Los Angeles” the next morning.

Two days later, I received a call claiming they were not in LA, but actually in “Chicago” and the girl who accidentally got my order was going to have them shipped by the end of the week.

That never happened. Nor did It happen during the next 3 weeks of phone tag and completely shady excuses.

For some reason, the company handed me off to a new person from a completely different dry cleaning company. They claimed to have sorted the issue and would “keep me up to date once they had a tracking number.”

They eventually broke contact with me after saying that their “contact” was not responding anymore. And left me out to dry. 3 weeks was when I decided to cut my losses.

I wanted to share my experience to forewarn any prospective customers and save them from the three week ordeal of pathetic excuses I had to endure.

Got payment hassles included with dry cleaning service. I filled out their credit card payment form including CC#, exp date, and security code and gave it to them with my clothes.



They have no clue where they lost my credit card info or who has it! I'll find another cleaner that won't set me up for credit card theft.