More Info

Email
Extra Phones

Phone: (405) 793-0031

Fax: (405) 912-4261

TollFree: (877) 474-4821

Brands
american racing, bf goodrich, firestone, goodrich, goodyear, jeep, kicker, kmc, nitto, toyo, warn
Payment method
amex, discover, master card, visa, paypal
AKA

4 Wheel Parts - Moore

4 Wheel Parts-Off Road Truck & Jeep 4x4 Parts

Categories

Reviews

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MR
Mike R.

03/10/2020

Overall
Expertise
Service

Brought my Jeep in for new shocks and less than 30 minutes in the shop they called me and said I needed to replace $4,200 worth of parts; ball joints, shaft, yokes, driveshaft, upper control arm, end links, sway disco, rear brakes.
I took to another shop and the most they could recommend was upper and lower ball joint and steering damper. $693
Needless to say I won't be back!

RH
Robyn H.

06/30/2015

Overall

We recently used this shop to fix a part on our jeep. They initially quoted a time frame of 4-6 weeks to get the part in and then just a couple days to fix it. Well here we are 2 MONTHS later and my jeep still isn't fixed. The part took approx. 4 weeks to come in. We found out the part was in, only after calling to check on the status of it ourselves. They then told us it would take 2 weeks before they would even get our vehicle in the shop to get it fixed. Once we finally dropped it off for the repair, we were told it would be ready the next evening, of course it was not and again we only found out about this by calling them on Saturday morning to check on it. They then said it will be done the following Tuesday, well here it is Tuesday and guess what?! It's not ready!!! I can understand ordering the parts and not having control on when they arrive. What I can't understand is why we haven't been contacted regarding our repair, especially if it is not going to be done in the time they quoted us. This is awful customer service when I am paying them over 5K for the parts and labor. I would feel a lot differently if I had been contacted and kept informed about what is going on with my vehicle, but they have failed to do this. I will not be using the shop in the future solely because of their lack of customer service and appreciation.

FH
Frank H.

04/18/2015

Overall

Ordered a odessey batteryon Wednesday supposed to be next arrival their truck didn't arrived Thurs or Friday or Saturday they said not till Monday I canceled my order and will not do business with them anymore. I has to call them everytime for this information.

Details

Phone: (405) 912-7881

Address: 905 N Moore Ave, Moore, OK 73160

Website: http://www.4wheelparts.com/stores/Store-Info.aspx?sNo=13

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