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24: (904) 725-1100

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amex, cash, discover, master card, visa
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JA
Joseph A.

03/10/2014

Overall

I've been bringing my car to Thompsons for awhile now; they've replaced tires, done oil changes, and helped diagnose some minor things that I'll need done in the future as I drive an older vehicle.



One of the many great things I can say about this place is that they're consistent. Consistently great, consistently helpful, consistently fast, reliable, and affordable. I feel 100% comfortable about referring all of my friends here as I know they will also receive the same great service.



I know a lot of places claim to be a "family" place, but this place TRULY is and that's exactly how you feel when you come here. It's not stuffy nor is it too relaxed where you don't feel confident in their work. It's a perfect blend of hospitably and professionalism.



I've had problems in the past at finding one shop where I could take my car to have everything done - Thompsons can really handle anything, big or small and they even do paint and body work. Thankfully, I haven't needed that, but I've seen all of their before and after paint photos and WOW!! Just superior work every single time with every single thing they do.



I don't normally write reviews, but I just couldnt help myself with this place. They run a great business and I will continue to spread the word and praise for them.



Mike who runs the shop and Jason the lead mechanic have a great thing going - honest, reliable, and just great folks in general.



Go see them - I promise you'll be more than pleased!!

Overall

Outstanding Customer Service. I was a total stranger and they treated me like royalty. You know how they say its hard to find an honest mechanic?...Well I found one!! Seriously great service and great prices. They took the time to explain absolutely everything that was wrong with my truck so I would be aware but then told me about what I could get away with not doing right away if I so chose to do so. Im still in awe..they even washed and cleaned the inside of it, just for kindness and good business. I imagine theyre hoping I will spread the good word...Thats exactly what I plan to do.

Details

Phone: (904) 725-1100

Website: http://www.towjax.com

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