Bob Tusky's Best Applicance

I was very disappointed in my service for my freezer. They fixed our freezer back in october and we ran into the same issue months later. We were told that it would be an inexpensive repair and that they would show up between 10 AM and Noon. They showed up at 1:30 PM. Bob was very rude and did not help me clear the freezer while I had my infant and toddler eating lunch. He ordered me around in my kitchen and was very condescending with how he spoke to me. His partner was nice and more so helpful than him. I'm pretty sure his partner just scraped ice out of my freezer, poured hot water down the drain and charged me 150. Bob kept telling his partner that there were other problems with the freezer, but I heard his partner disagree. Don't hire Bob if you want to pay 150 for 10 minutes of work. He just wanted a paycheck and left without saying thank you or goodbye. He's definitely a scammer!

I never write reviews for things but I was highly disappointed with this service. Bob was in and out of my house in under 10min saying he saw nothing wrong with my fridge, even though he never removed the back of it. Since he "saw nothing" it had to be lint build up... he was sure. I was sure it wasn't as the lint build up was quite negligible. And I was right... what he cleaned up had absolutely no impact on my problem. He was far more interested in hurrying up and leaving than actually helping me. So now I am out a very expensive 10min and have to add that on to the price of a new fridge.

I've called Bob many times for different issues . He honestly tells me if I would be better off buying a new washing machine (as an example) rather than repair it. I have found Bob competent, helpful, timely and recommend him to friends.

Bob Tusky, a former NASA engineer, is more than up to the job. He's relaxed and enjoys helping. If he can fix a problem over the phone, he won't hesitate. Some of his ideas and inventions are used on appliances, today.

Be careful if you let this man in your home. Watch him like a hawk. He came to my home to fix my refrigerator and when he left, the unit was in worse condition than when he arrived. First off, he pulled the unit out from where it was located against the wall and while unassembling the unit, he broke the light bulb. When he was finished and pushed the unit back to the wall, he pushed using the molding and the molding broke off. Of course he claimed the molding was already broken and refused to replace the light bulb. When I opened the unit, I discovered the moisture inside mixed with the dirt from his hands left a nice mess for me to clean out as well. On top of that, he never fixed the problem I called him there for. I do not recommend him!