Auto Xperience

It’s probably been about a year that I bought tires from this company with all the money they make on tires and other sales the owner himself was at a loss of words wouldn’t even try to pro-rate me a tire that has 4 bubbles 2 of which are the size of my forearm meaning the tire was defective would’ve had a customer for life with me but instead was told And quote I’m going to have to pay for the tire and I’m not going to pay it so instead of trying at all to help me I was told sorry can’t help you granted the inside of the tire was a lower level of tread but still Lazaro I believe wouldn’t even consider it all I can say is I spent about 400 dollars for 2 tires and balance and mounting and was extremely disappointing to know that this company is about its money not it’s customers as to even say let me try or hey I don’t know if I can pro rate it but I’ll give it a shot he assured me his 23 years of the same profession meant 100% in his mind that the manufacturer would only give 10 dollars for the tire and he would not accept the repercussions of having chosen my tire And still wouldn’t even try to help me BEWARE OF THIS COMPANY THEY WILL NOT CONSIDER YOUR SITUATION weather that be your fault or not even when the tire was defective thank you auto xpirience for the worst EXPERIENCE in the tire industry!!!!!

200 dollar Rip off. They told me their work is guaranteed, so 1 week later I noticed bubbles on my top back window (not near the defrosters), edges at the bottom lifting, and additionally there are small slices (probably from a razor blade). I was told all Mustangs do this, and there's nothing they can do.

Great job done on my car. They installed a new Pioneer stereo, Chrome running boards, and window visors. I liked my car before, now I LOVE it. Looks Fantastic! Thanks.

Posting for a friend since she wont post, She called and said she had one back window peeling, and the other had a bug inside of the tint. (which is maybe a year old max) and instead of honoring the lifetime warranty that we were told about was instead told it would be a $50.00 charge to redo their mistakes. Definetly someone who does not stand by their products and I will never use them again.

Just a response to the unhappy commenters. I would never turn away an unhappy customer. We honor all warranty and imperfections. Not sure if these are real customers or just the competitors but if you are unhappy please call or stop by with you receipt and I will take care of any issues you have. Have a great day!

Not worth your money, not even a penny. Horrible tinting job, it wrinkled after just a few weeks. First in the rear window and then all sides. When I went back they gave me all kinds of excuses and changed their story every time, I went there 3 times and they treated worse every time. Not to mention the rude owners, they do not know how to speak to their customers. They should not have a business. Save your money and go somewhere else.

Went to this tint place because my husband had the company trucks tinted here. I had my vehicle tinted which is simple 2013 VW TDI Jetta. Did a great job on the front and back windows but when it came to the rear window it had wrinkles (not bubbles) in a few areas. I was under the 7 days return policy but felt it was a burden to come back. It was obvious that it wasn't the best work in the rear window when I had received the car back. When I came back to have it redone they kept telling me every excuse why it didn't turn out right. They tried saying the windows has sand on them, well I'm not a tinter but I bet it calls for wiping them down before applying the tint. The car did not have sand on the windows maybe a little dog snot but no sand. I understand one in such circumstances has to point the finger that it wasn't the company it was yours. Really sounds like the best decision to gain new customer or a returning customer. Not that impressed with customer service. Get a new attitude to your customers please. They did fix it but only after it was made clear it was because you did something.

not impressed with followup, spoke with owner, he took my number stated he will have the installer call me back, never received a callback from either.

left msg and still did not get a call back.

if this is how business is conducted should i really trust the comments below. looks like staff members are writing the comments.

as a business owner i would not do business with such poor followup.

Great communication, first rate customer service. Work

was done in neat and efficient manner. Had them install an iPod/ iPhone interface which required disconnecting the battery, disconnecting the radio and

re entering the radio code.

The technician did a perfect job. Highly recommend, thank you so much!

This place is ultra-professional - they know their business and do it well. I had a terrific experience start to finish! I was so impressed with the job on my car, I'm having them come out to give an estimate for the windows on our home to save energy costs.

Incredible quotes, excellent customer service and quality work! This was my second car done here. Very happy.

Quick, easy, fantastic! Great job & very friendly.

Best by far and I am a very picky person. Customer service is just if not more important to me than the actual Job being done and they succeeded in both. I highly recommend this place and have to many of my friends.

i have had every one of my trucks and cars tinted at this shop and ALLWAYS a professional job was done they even had the vehicles cleaned what more could you ask for. i scratched the drivers side window film and the owner replaced it for free i would recommend this shop to all my friends and family thanks auto X

Honest People who are all about Customer Service! Great work! I recommend Auto Xperience!

This place is amazing. Very honest people which unfortunately is very rare is Florida. They try to give you a good deal and are honest in what they say and do. Def a good place to go!!