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Reviews
03/28/2016
One of the worst experiences with this State Farm agent (Reginald Green) than I have had at any business. The staff tried their hardest, but the agent didn't take any time with clientele. I was incorrectly billed in November and although I was told the issue was resolved, I was still incorrectly billed..After numerous calls to the staff I let them know I wouldn't be paying the bill until it was corrected because I was tired of wasting my time calling them each month (multiple times.) Reginalds staff informed me my policy would be cancelled if it wasn't paid right away and would not give me a bill for the services I was to be receiving. I left voicemails for the agent himself multiple times as the staff was unable to resolve the issues, but never heard back. Therefore, decided to switch agent.
Finally months later, I get an email from the agent asking what the issue was and then after explaining it he replied "there’s not a whole lot to discuss now." Wouldn't reccommend to anyone.
Details
Phone: (816) 356-1515
Address: 11571 E 63rd St, Raytown, MO 64133
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