Kroger Pharmacy

After the experience I had yesterday. I truly want to stop shopping at Kroger any location. I purchased KROGER brand prenatal vitamins at a Kroger about 15 miles away from home along with $160 worth of groceries. It just so happened I purchased my vitamins separately. I did loose my receipt as I shop at Kroger so often that I just through them away, I can't even remember the last time I needed to return anything. My local Kroger less than a mile away (hwy 85 Riverdale GA) refuse to give me an exchange because I did not have my receipt. I did not want a refund I simply wanted to exchange for the right Kroger Brand vitamins. Although the purchase was on my Kroger plus card and I tried to show it on my bank statement. An associate attempted to look up my purchase from my Kroger plus # but said she couldn't see the purchase because it was made at a different Kroger location. Literally the only reason I will still shop at any Kroger is for the gas points. As we have a large family and make at least $500 worth of purchases from Kroger each and every month. Which gives us .50 cents off for a fill up. I normally shop at the (hwy 85 Riverdale location so I'm certain the associate could clearly see how much I normally spen over the course of a month). The moment Kroger has a Gas point competitor... I'm out of there. To spend $500 a month anywhere and then refused a $9 exchange is beyond poor customer service.

My favorite Krogers but where's David, the manager?

My favorite Krogers but where's David, the manager?

he Manager named Carol is just awesome! Very professisonal, great problem solver and composed in trying situations. She is the best!I had her handle a situation some time back and as a former Human Resources Asst. Director, I can say that I would have hired her to work for our Company. She's the type of person, any employer would want.Ms. A. Collins