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Reviews
09/04/2019
Was a first time customer in this dental office. I went for a cleaning, exam, and bonding on a chipped tooth. I went in and first off my teeth did not cleaned after paying to have to have them do so. The bond came off within a week. When I called to let them know that it happened when I was just simply brushing my teeth and not because I had bumped my mouth into anything, they accused me of brushing too hard. When I called later to ask about whether the insurance had been used to cover the bond the person I talked to on the phone, who claimed her name was Jan, wanted to smart off about the length of time that had elapsed between my visit and my call today. I was not worried about using them as a dental office again and sorry, Jan, that it had been 8 months since my last visit. The reason for the call, Jan, was to make sure I did not have to use this terrible dental office again. I was worried about whether insurance had been used for the bond because most of the time insurance will not cover a bond again so soon. They generally will only cover a bond within 1-2 years. Thanks, but, no thanks, would not come back to this dental office if I was paid to! Good luck to anybody that comes here for dental work. Hope you have better luck than I did. Cannot do their jobs correctly and the people answering phones don't seem to care about that fact either. Lack of compassion or understanding for when people are done wrong.
Details
Phone: (803) 324-2919
Address: 1505 Ebenezer Rd, Rock Hill, SC 29732
Website: http://www.apexdentalpa.com
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