Dick Van Dyke Appliance World

Sales man was good installers are rude , in a rush dirty and refuse to clean up their mess. They called me around 8:50 am telling me i need to be at the house by 9:20. My sales man told me they start their day at 9:00 am so earliest they would be at my home is 9:30. I told them i will do my best to be their at 9:30 as my sales man said, but I added I maybe their at 9:45 due to I was getting off work. He 1st refuse to wait to even 9:30 until I called their manger. I ended up getting there as soon as they pulled up to my house. They one guy name was Sean the other he never gave me his name they both had very bad attitude at this point. I open the door 1st thing he says is are you going to show me where to take you washer. No hello or Good morning. They scratched my new hard wood floors they refused to fully install my $1200 plus washing machine. 1st the installer was too weak to take off the hot water hose so i did it for him. He next refuse to take off the cold water hose. His excuse was due to my old washer hose looked old he said the pumping pipe maybe unsafe also even though my house pipe shown no wear to it. They also taken out my old washer out and left water on the floors refused to clean it .

We bought a new refrigerator from DVD and the installer did a great job. We're definitely happy with their services.

We have bought multiple appliances from DVD and always got a great deal. We are very happy with our purchases, and they were always delivered on time, without any damage.

Richard helped a huge deal with getting our refrigerator installed in our kitchen. He answered any questions we had and informed us about other features. Just all around great customer service.

Quality products, quality service and always back up what they say. Highly recommend using them

I have bought a few appliances here, most recently a dishwasher. The sales team and servicemen are always friendly, competent, and easy to work with.

We ordered 4 appliances. Four weeks later on delivery day two were damaged. On second delivery day, fridge was installed wrong causing small leak which warped the flooring. We puuled fridge out and discovered they had installed one that was scratched and dented on the side. On day rescheduled for delivery of microwave, no call no show. We called and were told sorry it is not here, so yet another day next week they think it will be delivered. And not even an apology yet for this appalling incompetence.

Our fridge was delivered on time with no dings! The gentleman did not damage any walls when installing, and was very helpful.