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YPMobile User

03/30/2014

Provided by DexKnows
Overall
Typical local car repair rip off

Do not take your car to this facility unless you want to be overcharged for a poorly or non performed car repair. The posted cost for an 8 cylinder tune up is $209.99 and yet they charged me $280.00 only lowering it to $250 when I complained (saying there was extra time, blah, blah, blah). The Check Engine Light on the dashboard was not reset and then when I pointed it out, the repairman said: Nobody said anything to me about this...This does not mean you need a tune up, I'd have to do a "diagnostic" to tell you what is wrong. So, they wanted me to pay MORE money to figure out what was wrong after they overcharged me for a service that didnt solve the problem in the first place. And they claim they have ASE Trained mechanics on staff...alot of good it did me. The entire experience was a disaster and you should be prepared for the same if you choose to take your vehicle there. I wholeheartedly encourage you to avoid this place.

YPMobile User

03/30/2014

Provided by DexKnows
Overall
Typical local car repair rip off

Do not take your car to this facility unless you want to be overcharged for a poorly or non performed car repair. The posted cost for an 8 cylinder tune up is $209.99 and yet they charged me $280.00 only lowering it to $250 when I complained (saying there was extra time, blah, blah, blah). The Check Engine Light on the dashboard was not reset and then when I pointed it out, the repairman said: Nobody said anything to me about this...This does not mean you need a tune up, I'd have to do a "diagnostic" to tell you what is wrong. So, they wanted me to pay MORE money to figure out what was wrong after they overcharged me for a service that didnt solve the problem in the first place. And they claim they have ASE Trained mechanics on staff...alot of good it did me. The entire experience was a disaster and you should be prepared for the same if you choose to take your vehicle there. I wholeheartedly encourage you to avoid this place.

EA
Eddie A.

12/09/2013

Provided by DexKnows
Overall
Taken for a Ride

These guys are crooks in my opinion. My daughter had a radiator hose to burst. She was towed to this garage. They convinced her to "Flush the System" and replace a "Stuck Thermostat". None of this was necessary as I had replaced the radiator about 2 years earlier. It was just a means of driving up the price to over $300. Then they told her the water pump had a crack and was leaking, another $600. She finally was able to reach me and I told her to pay for the repairs that were completed and leave. While on vacation to visit her, I went through her car and found nothing wrong with the water pump. Also, the hose that burst was the TOP hose, I was able to put my hands on both ends to replace it easily. The hose at Auto Zone is $18.

Details

Phone: (407) 678-8863

Address: 1990 Howell Branch Rd, Winter Park, FL 32792

Website: http://valvoline.com

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