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Extra Phones

TollFree: (866) 356-9669

Services/Products
Transmissions
Payment method
master card, amex, discover, debit, visa
Neighborhood
South Worcester
Categories
Other Information

Wheelchair Accessible: Yes

Reviews

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YP
Yvette P.

02/16/2016

Overall

I've been taking my car to Mark at ACME since 2007. If I have a problem, I can drop my car off to have it looked at. Mark and his crew are great. Mark talks to me first before any work is done. He's very knowledgeable of what needs to be done, can be done and what can wait. Giving me options, and being honest, is very worthwhile to me, when a repair is needed. I've had multiple maintenance jobs, and repairs, done here. I've never been disappointed in the work.

Mark has also gone above and beyond to keep me, as a valued customer. Recently, I found myself stranded in another state. I gave Mark a call and he talked me through the symptoms and possible options I could follow in order to get back home safely. Once I got back home, he took my car right away to give it the 'once over' to make sure my car remained safe to drive. Who else does that? I will continue to go to ACME. Nothing better than having a reliable mechanic and crew to keep me going. Thanks guys!!!

CC
C jack C.

02/11/2016

Overall

I highly recommend ACME Transmission!!!

I have been taking my car to ACME Transmission since 2007, when owner, Mark Boothby took over the business. Mark has done a great job, and has gone above and beyond the call of duty, to keep my previous 2 Subaru Legacys (1995 + 2000) running in tip-top shape, and has recently (in the last 2 weeks) replaced the engine in a 3rd of my Subarus (2006). I have had oil changes, brakes, tune-ups, & a transmission rebuilt at ACME.



ACME Transmission employs experienced, problem solving mechanics, who excel at troubleshooting and repairing automotive and transmission issues. If they uncover a problem, that is different from the reason the vehicle was initially in the shop, they follow-up by contacting the customer, apprising them of the additional repairs, the urgency of the need for that repair, and the cost of those repairs, and the customer is given the opportunity to either authorize, decline, or schedule the additional repair(s) for a future date.

AM
Angus M.

12/16/2015

Overall

Brought my vehicle for a transmission issue. They quoted me $2500 and 2-3 days to fix it. Left the car with them on a Friday knowing it should be ready by the following Thursday at the latest. I had rented a car in the meantime. As I called everyday from Wednesday forward all I got was the run around from Mark (the owner). I went in there several days during the first week and the car wasn't even on the lift. As we go into week 2 I was getting the runaround. I called everyday and went in several times. I got the same treatment. I had to extend my rental another week. Finally after having my car for over a week I went in and they finally had the transmission apart. They had to wait for a part and he was giving me a sob story about they were slammed and guys were out and they ran into problems while doing the job, blah, blah, blah. It took over 2 weeks to get my car back.



I received no apologies no offers for a reduced rate or covering a week of the rental car. NEVER go there or if you do do not believe what he quotes you for the time. I ended up shelling out $2600+ for the repair plus 2 weeks of car rental for an additional $300.

BL
Barbra L.

05/28/2014

Overall

Brought my ca down with a Check engine light on thought it was my transmission but comes to find out it was a simple cheap fix and had my car back the same day. Amazing job and very nice people to deal with. Thank you Mark and your crew!!!

Details

Phone: (508) 754-9669

Address: 383 Southbridge St, Worcester, MA 01610

Website: http://acmetransmission.com

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